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Please make sure that you have updated your phone to the latest iOS version 13.7 and also try uninstalling and reinstalling the iXpand Drive app to see if that would resolve the issue. We tested the “share” option for pptx files on iXpand Drive app (5.3.3) and iOS 13.7 and the files can be opened and shared with other apps without crashing. (My 1 Star will have to stay for know sorry) So I am still no where closer to getting this fixed and still think that the app has a problem as I wasn’t having any issues until this last update. But neither of the possible solutions worked and my chat was disconnected after the solutions were given. The person was very helpful and gave me some possible solutions as to what probably needed to be done to fix the issue. If neither of these worked I was told to contact SanDisk support and I did. If that wasn’t the case then I was told to uninstall and reinstall the app to see if that worked (It didn't). In response to this complaint, I was told to make sure that my iPad was updated to the version 13.7 and it is. IXPAND USB 3.0 FIRMWARE UPDATE TOOL FOR MAC UPDATE(I will delete or edit this review if an update fixes the problem) So please whoever fixes these things please fix the bug I cant do my work and it really stinks. I wish i didn’t have to give it a bad review right now but with me being so reliant on this app to do my work I really had to get in touch some way and this was they only way I knew. This app honestly has helped me so much for the year that I have had it. I love this app!!! But since the newest update it keeps crashing when you try to transfer a file into PowerPoint. Update : This new update has fixed my problem!!! Thank You!!!! is the seller of record and licensee in the Americas of SanDisk® products. © 2021 Western Digital Corporation or its affiliates. Pictures shown may vary from actual products. Product specifications subject to change without notice. Check with the content provider for playback restrictions. DRM-protected content cannot be streamed. 4K Ultra HD (3840x2160) video support may vary based on fileĪttributes, host device and other factors. IXPAND USB 3.0 FIRMWARE UPDATE TOOL FOR MAC PASSWORDĢ Password protection uses 128-bit AES encryption and is supported by iOS 11+, macOS 10.8+, Windows Vista®, Windows® 7, Windows 8, and Windows 10.ģ Support for. For iPhone, iPad and iPod compatibility, see. iXpand Flash Drive not included with iXpand Drive App. All other marks are the property of their respective owners.ġ iOS 11 or higher required for iXpand Drive App. Windows is a trademark of Microsoft Corporation. ![]() ![]() IXPAND USB 3.0 FIRMWARE UPDATE TOOL FOR MAC LICENSEiOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license by Apple Inc. iPhone, iPad, Lightning, Mac, and macOS are trademarks of Apple Inc., registered in the US and other countries. SanDisk, the SanDisk logo, iXpand, and the iXpand logo are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the US and/or other countries.
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